Refund policy

Returns
Returns are accepted within 30 of receipt of your order. Item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Non-Returnable:

- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery

Additional non-returnable items: 
- Gift cards 
- Downloadable software products 
- Some health and personal care items 

Refunds (if applicable)
Once your return is received, inspected, and approved, your refund will be processed, and a credit will be applied to your credit card or original method of payment in 1-2 business days. (It may take additional time for your bank or credit card company to post your refund.)

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at generalwholesalewarehouse@gmail.com.

Final Sale or Closeout items (if applicable)
Occasionally, GW will offer Final Sale or Closeout items to our customers at a significant price reduction. These items are CLEARLY MARKED in product listing and cannot be refunded. 

Exchanges (if applicable)
We will replace an item if it is defective or damaged. If you need to exchange it for the same item, send us an email at generalwholesalewarehouse@gmail.com and send your item to: General Wholesale Inc, 41 Webb St, Cranston RI 02920, United States.

Shipping
To return your product, you should mail your product to: General Wholesale Inc, 41 Webb St, Cranston RI 02920, United States

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, we suggest using a trackable shipping service or purchasing shipping insurance.